Frequently Asked Questions
Find answers to common questions about our floral rental services
Our luxury silk flowers are premium quality, real-touch flowers that are hand-painted to achieve an incredibly realistic appearance. They look and feel just like real flowers, making them perfect for events and displays. Each flower is crafted with attention to detail to capture the natural texture, color variations, and delicate features of fresh flowers.
Our rental process is simple:
Browse our collections and select your desired arrangements
Contact us to check availability for your event date
Place a 25% deposit to secure your booking
Pay the remaining balance 5 days before your event
We handle delivery, setup, and pickup
A 25% non-refundable deposit is required to secure your date. The remaining balance is due 5 days before your event. We accept all major bank transfers such as Zelle,Venmo etc.
Yes, we provide professional delivery, setup, and pickup services for all our rentals. Our team will ensure everything is perfectly arranged at your venue and safely removed after your event.
Clients are responsible for any damage or loss during the rental period. For damage exceeding 50% of item value, you may be charged up to 4x the rental price. Our products are not waterproof or fireproof, so please handle them with care.
Our cancellation policy is as follows:
Deposits (25% of rental amount) are non-refundable
Cancellations 30+ days before: Full refund minus deposit
Cancellations less than 30 days before: No refund available
Yes, we can customize our arrangements to match your event's color scheme and style. Please contact us to discuss your specific requirements and we'll work together to create the ideal look for your special day.